Regulations for the provision of electronic services
Via the NOBONOBO Platform
(hereinafter referred to as the „Regulations”)
§ 1.
[Definitions]
1. For the purposes of these Regulations, the following terms shall have the following meanings:
a. Contact form – an electronic form provided on the Platform, enabling the User to send an inquiry to the Service Provider, in particular regarding the offered products or cooperation;
b. Registration form – an electronic form provided on the Platform enabling the creation of an Account;
c. Account – an individual User account maintained on the Platform, enabling the use of functionalities available after logging in;
d. Materials – content and files made available to Users within the Platform, in particular the Professional Zone, including, among others, product cards, 3D files, assembly instructions, product and arrangement photos, catalogues and press materials;
e. Platform – the website operated by the Service Provider, available at https://nobonobo.pl/, enabling Users to use Electronic Services, in particular viewing information about the brand and the products offered, using the Online Store, sending inquiries via Contact Forms, creating and maintaining an Account, using the Professional Zone and subscribing to the newsletter;
f. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L. of 2016, No. 119, p. 1, as amended) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data;
g. Online Store – part of the Platform enabling Users to place orders and conclude sales agreements for products offered by the Service Provider, under the terms and conditions specified in separate regulations of the online store;
h. Professional Zone – a dedicated part of the Platform available to registered Users belonging to one of three groups: architects and interior designers, business clients and press representatives, enabling access to Materials intended for specific groups of Users;
i. IT system – a set of cooperating devices and software used for processing, storing and transmitting data, used by the Service Provider to provide services electronically;
j. Electronic Service – services provided electronically by the Service Provider via the Platform, including in particular:
i. creating and maintaining an Account,
ii. viewing information about the brand and the products offered,
iii. using the functionalities of the Online Store, under the terms and conditions specified in separate regulations,
iv. sending inquiries via Contact Forms,
v. using the Professional Zone, including viewing and downloading the Materials provided,
vi. subscribing to the newsletter,
vii. using other functionalities of the Platform;
k. Service Provider – KAZA DESIGN, a limited liability company with its registered office in Łodygowice, address: ul. Żywiecka 212, 34-325 Łodygowice, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court in Bielsko-Biała, 8th Commercial Division of the National Court Register, under the KRS number: 0000381485, Tax Identification Number (NIP): 5532486891, National Business Registry Number (REGON): 241808110;
l. Act on the provision of services by electronic means – Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2024, item 1513, as amended);
m. User – a natural person, legal person or organizational unit without legal personality using the Platform, including the Electronic Services available through it.
§ 2.
[General information]
1. These Regulations constitute the document referred to in Article 8, paragraph 1, point 1 of the Act on the provision of services by electronic means and define the rules for using the Platform, including:
a. types and scope of services provided electronically,
b. terms of providing services electronically,
c. rules for concluding and terminating contracts for the provision of electronic services,
d. complaints procedure.
2. The Service Provider provides services electronically via the Platform, enabling Users to, in particular, view information about the brand and the products offered, use the functionalities of the Online Store, send inquiries via Contact Forms, create and maintain an Account, use the Professional Zone and subscribe to the newsletter.
3. The Platform is a website of the NOBONOBO brand, through which the Service Provider operates the Online Store. Detailed rules for making purchases and concluding and performing sales contracts are specified in separate regulations of the Online Store.
4. Using the Platform to browse information about the brand and its products, submit inquiries via Contact Forms, and subscribe to the newsletter does not require creating an Account. Using the Professional Zone, including accessing dedicated Materials, requires creating an Account and logging in to the Platform.
5. The Service Provider makes the Regulations available free of charge before using the services provided electronically via the Platform, in a way that enables their downloading, saving and playback on the end user's device.
6. The text of the Terms and Conditions is also available in the footer of the Platform. Upon User request, the Service Provider will also provide earlier versions of the Terms and Conditions.
7. Before using the Platform, the User is obliged to read the content of these Regulations and comply with their provisions.
§ 3.
[Scope and conditions of providing the Service electronically]
1. The Service Provider provides electronic services consisting in enabling Users to use the functionalities of the Platform in accordance with its intended purpose and these Regulations.
2. As part of the Electronic Service, the User is given the opportunity to:
a. viewing information about the NOBONOBO brand and the products offered;
b. creating and maintaining a User Account;
c. using the functionality of the Online Store;
d. submitting inquiries via Contact Forms;
e. using the Professional Zone, including viewing and downloading the Materials provided;
f. subscribing to the newsletter.
§ 4.
[Technical conditions]
1. In order to properly use the Platform, the following is required:
g. end device (e.g. computer, tablet, telephone) with Internet access;
h. a current version of a web browser that supports HTML5, CSS3 and JavaScript (e.g. Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera);
i. JavaScript and cookies enabled;
j. ability to display HTML content and CSS sheets.
2. The Service Provider shall exercise due diligence to ensure the availability and proper operation of the Platform 24 hours a day, 7 days a week.
3. The Service Provider reserves the right to:
a. sending technical or legal messages related to the operation of the Platform,
b. introducing functional changes to the Platform,
c. carrying out planned service breaks related to the maintenance, updating or development of the Platform.
4. The Service Provider will inform about planned technical breaks at least 24 hours in advance – the message will be published on the Platform and, if necessary, also sent electronically.
5. In emergency cases, including those related to threats to data security or system stability, the Service Provider has the right to temporarily restrict or suspend access to the Platform without prior notice.
§ 5.
[Rules for using the Panel Platforms]
1. Users gain access to the Platform's functionalities in accordance with the scope of their rights resulting from the type of Account they hold and these Terms and Conditions. Viewing information about the brand and products offered, using contact forms, and subscribing to the newsletter do not require creating an Account.
2. The rules for registering, maintaining and deleting an Account are specified in § 7 of the Regulations.
3. The User is obliged to use the Platform only to the extent specified in these Regulations, in accordance with its intended purpose, legal provisions and principles of social coexistence.
4. The User is obligated to maintain the confidentiality of the data enabling access to the Account and not to disclose it to third parties. The User is responsible for actions taken using their Account, unless access occurred for reasons beyond their control.
5. It is prohibited to:
a. taking actions that may disrupt the functioning of the Platform;
b. interfering with the data or IT structure of the Platform;
c. attempting to gain access to other Users' data;
d. disseminating malware, including viruses or other harmful code;
e. using the Platform for purposes other than its intended purpose.
6. Violation of the rules of use of the Platform may result in limitation or blocking of access to the Account under the terms specified in § 6 of the Regulations, as well as the User's liability under the terms specified in applicable law.
§ 6.
[Agreement for the provision of Services by electronic means]
1. Under the agreement for the provision of electronic services, the Service Provider undertakes to provide the User with electronic services via the Platform, in accordance with these Terms and Conditions. Electronic services are provided free of charge, and the rules for the sale of products via the Online Store are specified in separate terms and conditions.
2. The agreement for the provision of services by electronic means is concluded upon the creation of an Account and acceptance of these Regulations, and in the case of an Account in the Professional Zone, the agreement is concluded upon approval of the registration by the Service Provider and notification of the User, and in the case of functionalities that do not require registration – upon commencement of use of a given Electronic Service.
3. The services are provided for an indefinite period, subject to the cases specified in the Regulations.
4. The User has the right to request at any time:
a. deletion of the Account, which is equivalent to termination of the contract for the provision of electronic services;
b. exercise of rights granted to him under the GDPR;
c. discontinue sending the newsletter.
To do so, please contact the Service Provider. You can also unsubscribe from the newsletter using the appropriate link provided in the message.
5. The Service Provider has the right to temporarily interrupt the provision of the Service electronically in relation to a given User (including blocking access to the Platform), in particular in the event of:
a. using the Platform in a manner inconsistent with the provisions of these Regulations, including in particular in the event of providing third parties with data enabling access to the Account;
b. the User takes actions that may threaten the security of the IT system, including attempts to gain unauthorized access to the Platform's resources or the data of other Users;
c. using the Platform in a manner that violates the law, including actions that may violate the personal rights of other persons or the legitimate interests of the Service Provider.
6. In the cases specified in § 6 section 5 of the Regulations, the Service Provider informs the User about the temporary blocking or restriction of access to the Platform by sending an appropriate notification to the e-mail address or telephone number assigned to the User Account.
7. The Service Provider has the right to terminate the provision of Services electronically to a given User, in particular by deleting or permanently blocking the User Account, in the following cases:
a. repeated cases referred to in § 6 section 5 letters a – c of the Regulations;
b. if the User withdraws consent to the processing of personal data to the extent necessary to use the Platform;
c. if the User withdraws his/her consent to accept the Regulations, Privacy Policy or Cookie Policy.
8. The Service Provider will inform the User of its intention to terminate the agreement for the provision of Electronic Services (including the intention to delete or permanently block the User Account), setting a 7-day deadline for the User to cease the violations or remove their effects or restore the consents referred to in paragraph 5 letters b-c of the Regulations. In the event of violations posing a direct threat to the security of the Platform or the data of other Users, the Service Provider may block the Account immediately, informing the User of the actions taken.
9. In the event of deletion or permanent blocking of the User Account, the Service Provider is entitled to delete the data stored in the User Account, except for data whose further processing is necessary to perform obligations arising from legal provisions, to establish, pursue or defend against claims and in the cases specified in the Privacy Policy.
§ 7.
[Rules registering and maintaining an Account]
1. Use of the Platform's functionalities that require the creation of an Account is possible after registration via the Registration Form and acceptance of these Terms and Conditions. The User may register an Account to access the Professional Zone.
2. The Professional Zone Account is intended for architects and interior designers, business clients and press representatives interested in accessing the Materials made available via the Platform.
3. During registration, the User indicates one of the groups referred to in paragraph 2. The scope of Materials made available to the User may vary depending on the selected group.
4. In order to create an Account, the User is obliged to provide the data required in the Registration Form and update it in the event of any changes.
5. After creating an Account, the User gains access to the Platform's functionalities appropriate to the type of Account held. Account registration in the Professional Zone is subject to verification and approval by the Service Provider. The Service Provider may refuse to approve registration in the following cases:
a. the User fails to meet the conditions for belonging to a selected group, i.e. architects and interior designers, business clients or press representatives;
b. providing false, incomplete or misleading data in the Registration Form, if this prevents verification of the User;
c. failure of the User to provide information necessary to confirm his/her professional status or business activity, despite a prior request to provide it;
d. it is determined that the Account is registered for a purpose that is contrary to the provisions of law or these Regulations.
6. The Service Provider will inform the User of the approval or refusal of registration via the email address provided in the Registration Form. In the event of refusal, the Service Provider will indicate the reason for the refusal.
7. The User may at any time delete the Account or request the Service Provider to delete it, subject to the provisions of the Regulations and the Privacy Policy.
§ 8.
[Professional Zone and Rules for Using Materials]
1. The Professional Zone is a part of the Platform intended for architects and interior designers, business clients and press representatives, providing access to Materials related to the NOBONOBO brand and the products offered by the Service Provider.
2. Access to the Professional Zone is granted after registration, its approval by the Service Provider, and logging into the Account, in accordance with the rules set forth in § 7 of the Regulations. The scope of Materials made available may vary depending on the User category.
3. Materials made available in the Professional Zone may be used only for purposes related to the User's professional or business activity, appropriate to the category of the Account held, in particular:
a. by architects and interior designers – for the purpose of developing designs, arrangements and visualizations of interiors using NOBONOBO brand products, presenting these designs to clients and including them in their professional portfolios;
b. by business customers – in order to familiarize themselves with NOBONOBO’s offer, present and promote products of this brand, prepare commercial offers and information and marketing materials related to cooperation with the Service Provider;
c. by representatives of the press – for the purpose of preparing and publishing press materials, articles and other publications of an informative or editorial nature regarding the NOBONOBO brand and its products.
4. The Service Provider grants the User a free, non-exclusive and non-transferable license to use the Materials made available in the Professional Zone, worldwide, solely for the purposes specified in paragraph 3 and in the fields of use indicated in paragraph 5, subject to any different terms of use expressly indicated for individual Materials.
5. The license referred to in paragraph 4 covers the following fields of exploitation:
a. recording and reproducing the Materials using digital technology, in particular by downloading, saving and storing them on the User's electronic devices;
b. using the Materials in interior designs, visualizations, presentations, commercial offers, catalogs, information, promotional and press materials related to the NOBONOBO brand;
c. reproducing the Materials by printing and distributing them as elements of publications, catalogues, presentations and other materials referred to in letter b;
d. public display and presentation of Materials, in particular during project presentations, meetings with clients, trade fairs and industry events;
e. making the Materials publicly available in such a way that everyone can have access to them at a place and time of their choosing, in particular via websites, industry portals, social media and electronic publications, only to the extent related to the purposes specified in paragraph 3.
6. Users may make technical modifications to the Materials necessary for their intended use, in particular changes to the format, size, or cropping of photos, as well as adapting 3D files to the prepared designs and visualizations. These modifications must not lead to a misleading representation of NOBONOBO products or infringe the copyright or other rights of third parties.
7. The User may share the Materials with their employees, collaborators, or subcontractors only to the extent necessary to achieve the purposes specified in paragraph 3, provided that such persons comply with the principles set forth in these Terms and Conditions. It is also permissible to provide clients with designs, visualizations, and presentations containing the Materials. This provision does not entitle the User to independently distribute the source files or grant further licenses for their use for other purposes.
8. The User is obligated to use the Materials in a manner that respects the intellectual property rights of the Service Provider and third parties. When publicly disseminating the Materials, the User should indicate the NOBONOBO brand as the source of the presented products and retain the author's attribution and other information about the rights to the Materials, if provided by the Service Provider.
9. Without the prior consent of the Service Provider, it is prohibited in particular to:
a. reselling, making available or distributing the Materials for a fee as standalone products, files or data sets;
b. making source files, including 3D files, available to third parties, except in the cases specified in section 7;
c. using the Materials to create or promote products presented as NOBONOBO products that do not actually originate from the Service Provider;
d. removing or altering author attributions, trademarks, copyright notices or other markings identifying the origin of the Materials;
e. using the Materials in a manner that may be misleading as to the origin, properties or manufacturer of the products presented.
10. Downloading and using the Materials does not transfer any copyrights or other intellectual property rights to the User. Any rights not expressly provided for in these Terms and Conditions remain with the Service Provider or other authorized entities.
11. The license to use the Materials is granted for the duration of the User's active Account in the Professional Zone. After terminating their Account, the User is not authorized to take any further actions involving the use of the Materials. This does not affect the ability to continue presenting projects, visualizations, and publications in which the Materials were used in accordance with the Terms and Conditions before terminating their Account, subject to the rights of third parties and Section 12.
12. If it is determined that the User is using the Materials in violation of the Terms of Use, legal provisions, or third-party rights, the Service Provider may request that the User cease and desist from the violations and remedy their consequences. In the event of significant or repeated violations of the terms of use of the Materials, the Service Provider may limit or block access to the Account pursuant to the terms set forth in § 6 of the Terms of Use. This right does not exclude the right to pursue claims under applicable law.
§ 9.
[Responsibility]
1. The Service Provider is not liable for:
a. technical problems or technical limitations occurring on the User's side, in particular related to the end device, software, internet connection or other IT infrastructure, which prevent the proper use of the Platform;
b. loss of data by the User or access to the Platform resulting from a failure of the end device, malware attacks, unauthorized access to the device or other circumstances that are not solely attributable to the Service Provider;
c. the consequences of the User using the Platform in a manner inconsistent with the provisions of the Regulations, legal provisions or principles of social coexistence;
d. unavailability of the Platform or limitations in its functioning resulting from force majeure, technical interruptions, updates, the need to ensure data security or other reasons beyond the control of the Service Provider;
e. damages resulting from the termination of the provision of Services or the deletion or blocking of the User Account, if they occurred as a result of the User's violation of the Regulations or legal provisions;
f. the consequences of the User providing data enabling access to the Account to third parties, including the loss of confidentiality of data presented on the Platform – in such a case, the User is solely responsible. The User is also responsible for the actions or omissions of persons to whom they have independently provided data enabling access to the Account.
2. Subject to mandatory provisions of law, in relation to Users who do not benefit from the protection provided for consumers, the aggregate liability of the Service Provider for damages arising from the provision of Services by electronic means is limited to the actual damage suffered (damnum emergens), excluding lost profits (lucrum cessans), with the exception of damage caused intentionally.
§ 10.
[Personal data protection]
1. The personal data of Platform Users are processed in accordance with the provisions of the GDPR and other generally applicable laws.
2. The administrator of personal data processed as part of the provision of Services electronically is the Service Provider.
3. The Service Provider processes personal data only to the extent necessary to provide Electronic Services, ensure the proper functioning of the Platform and fulfill obligations arising from legal provisions.
4. Detailed information on the principles of personal data processing, including purposes, legal basis, data storage period, and the User's rights, are specified in the Privacy Policy and Cookie Policy, available at https://nobonobo.pl/.
§ 11.
[Complaint procedure]
1. Complaints regarding Services provided electronically, in particular those relating to technical irregularities, interruptions in the availability of the Platform or other reservations related to the functioning of the provided functionalities, may be submitted by the User electronically to the following address: sprzedaz@nobonobo.pl within 30 days from the date of the event justifying the submission of the complaint.
2. The complaint should include at least:
a. name and surname or name of the User;
b. data enabling identification of the matter to which the complaint relates (e.g. e-mail address assigned to the Account, indication of the Electronic Service to which the complaint relates, or other information enabling identification of the notification);
c. description of the reported irregularity and the date it occurred;
d. any request as to how the reported matter should be resolved;
e. preferred form of return contact (e.g. telephone number or e-mail address, if provided during Account registration or in the complaint).
3. The Service Provider undertakes to review the complaint within 14 days of its receipt. If no response is received within this timeframe, the complaint will be deemed accepted.
4. The response to the complaint will be sent to the User to the e-mail address from which the complaint was sent, unless the User indicates a different address or expresses the wish to receive the response in a different form, provided it is technically available on the Service Provider's side.
5. Consumers have the option of using out-of-court complaint and redress mechanisms in accordance with applicable law, including assistance from the locally competent consumer ombudsman and the provincial inspectorate of Trade Inspection. Information on out-of-court consumer dispute resolution is available on the website of the Office of Competition and Consumer Protection.
6. Complaints regarding product sales contracts concluded via the Online Store, in particular those related to the non-conformity of the products with the contract, are considered in accordance with the principles set out in separate regulations of the Online Store, taking into account applicable legal provisions.
§ 12.
[Change of Regulations]
1. The Service Provider reserves the right to unilaterally amend the Regulations for important reasons, in particular in the event of:
a. the need to adapt the content of the Regulations to changing legal provisions or due to the recognition of a specific provision of the Regulations as prohibited;
b. extend, limit or change the scope of the Services provided via the Platform,
c. the need to clarify the provisions of the Regulations or remove any ambiguities or editorial errors.
2. The Service Provider will inform Users about any changes to the Regulations by:
a. posting appropriate information on the Platform's home page, along with a link to the new version of the Regulations, at least 14 days before the planned date of entry into force of the changes;
b. by publishing a new version of the Regulations in the footer of the Platform's website, in a way that enables its content to be read, obtained, reproduced and saved;
c. indication of the date of entry into force of the new version of the Regulations;
d. sending information about changes to the Regulations to the User's e-mail address or telephone number or via another permanent means of communication used by the Platform, provided that the User has provided such contact details.
3. The amended Regulations shall apply from the date indicated therein and from that date shall also apply to Users who started using the Platform before the date of entry into force of the amended Regulations, subject to paragraph 5 below.
4. A User who does not accept the changes to the Terms and Conditions may terminate the agreement for the provision of Electronic Services before the amended Terms and Conditions come into effect. For this purpose, the User may delete their Account if the Platform provides such functionality or request its deletion from the Service Provider. The User may also discontinue using Platform functionalities that do not require the creation of an Account. Failure to terminate the agreement before the amended Terms and Conditions come into effect will result in the User being bound by the new Terms and Conditions from that date onward, subject to mandatory provisions of law.
5. The amendment to the Regulations does not infringe the rights acquired by the User before the date of entry into force of the amendment, nor does it affect the terms and conditions of sales contracts concluded via the Online Store before the date of entry into force of the amendment to the Regulations, which are subject to separate regulations of the Online Store.
§13.
[Information about specific risks associated with the use of Customers from services provided electronically]
1. Pursuant to Article 6, Section 1 of the Act on the Provision of Electronic Services, the Service Provider hereby informs that the use of services provided electronically may involve risks, in particular those resulting from third-party interference in data transmission. This information is general and preventative in nature. The risks contained therein result from the very nature of the Internet as an open environment, which – despite the Service Provider's use of adequate technical and organizational measures – does not allow for the complete elimination of threats originating from third parties or random events.
2. The most common threats to which the User may be exposed when using services provided electronically include in particular:
a. malware – any type of applications or scripts of a destructive or criminal nature, including, but not limited to, viruses, internet worms, Trojan horses, keyloggers, dialers, which may lead to data loss, damage to devices, or even takeover of the User's IT system by third parties;
b. spyware – tools used for unauthorized monitoring of User activity, collecting data on the use of electronic services, which may then be transferred to third parties without the User's knowledge and consent;
c. unsolicited electronic correspondence (spam) – mass-sent messages, often containing advertising content or links to unverified security sites that may lead to the installation of unwanted software or data theft;
d. social engineering attacks, including phishing – attempts to impersonate trusted institutions or individuals in order to persuade the User to disclose confidential data, in particular access passwords, login details or payment card numbers;
e. attempts to gain unauthorized access to the User's IT system – hacking activities using tools such as exploits, rootkits or other techniques that allow for breaking security, which may result in data theft, modification or complete blocking of access to the device;
f. ransomware attacks – malicious software that encrypts data stored on the User's system and demands a ransom in exchange for restoring access to the information;
g. interception of data transmission (sniffing, man-in-the-middle attacks) – situations in which third parties unauthorizedly intercept transmitted data, which may lead to the disclosure of confidential information or its unauthorized modification.
3. In order to reduce the risk of threats referred to in paragraph 2 above, it is recommended that the User apply, in particular, the following security measures:
a. installing and regularly updating antivirus, antimalware and firewall software,
b. using only original and legal software from trusted sources,
c. keeping the operating system and web browsers up to date,
d. avoiding opening attachments and links sent in messages from unknown or suspicious senders,
e. using strong and unique passwords, changing them regularly and avoiding sharing them with third parties,
f. encryption of data transmission, especially when transmitting sensitive information,
g. using tools to detect and prevent intrusion attempts,
h. disabling macro functionality in files of unknown origin,
i. making regular backups of important data on external media or in secure repositories.
4. The Service Provider ensures the use of organizational and technical measures to minimize these risks. However, due to the public nature of the Internet, it is impossible to completely eliminate potential threats. When using services provided electronically, users are obligated to take their own preventative measures to increase the security of their IT system and the data stored therein.
§13.
[Final provisions]
1. All intellectual property rights to the content made available on the Platform, including content constituting part of the Services provided electronically, including Materials made available in the Professional Zone, belong to the Service Provider or entities with whom the Service Provider has entered into appropriate license agreements. The User is entitled to use this content only to the extent permitted by these Terms and Conditions and applicable law. Any copying, recording, distribution, or other forms of exploitation of this content without the prior consent of the Service Provider is prohibited, unless it constitutes permitted use as provided for by law or is expressly permitted under these Terms and Conditions, in particular with respect to the downloading and use of Materials made available in the Professional Zone.
2. Pursuant to Article 6, point 2 of the Act on the provision of services by electronic means, the Service Provider informs that cookies are used within the framework of the functioning of the Platform, in particular for the following purposes:
a. ensuring the security of the User's session and protection against unauthorized access;
b. adapting the content displayed on the Platform to the individual preferences of the User;
c. optimizing the operation of the Platform on the User's end device;
d. conducting statistical analyses regarding the use of the Platform and marketing activities, after obtaining the required consent of the User.
3. Detailed information on the rules for the use of cookies is available at „Cookie Policy”.
4. If any provision of these Terms and Conditions is deemed invalid, ineffective, or inconsistent with generally applicable law, this shall not affect the validity of the remaining provisions of these Terms and Conditions. In place of the invalid or ineffective provision, a provision of law or another provision that best meets the purposes of the original provision shall apply.
5. Any disputes arising from the provision of services electronically on the Platform will be resolved by a common court having jurisdiction over the registered office of the Service Provider, subject to mandatory provisions.
6. In matters not regulated by these Regulations, the provisions of the Act on the provision of services by electronic means, the Act of 23 April 1964 - Civil Code and other relevant provisions of generally applicable law shall apply.
7. In matters related to the operation of the Platform, reporting technical problems, requests regarding personal data or other issues related to the implementation of these Regulations, contact with the Service Provider is possible on working days (Monday to Friday), from 8:00 a.m. to 4:00 p.m., excluding public holidays:
a. via e-mail, at the following e-mail address: sprzedaz@nobonobo.pl
b. by phone: 663 856 151
8. These Regulations come into force on November 3, 2026.