{"id":19789,"date":"2026-11-04T05:00:33","date_gmt":"2026-11-04T05:00:33","guid":{"rendered":"https:\/\/nobonobo.pl\/?page_id=19789"},"modified":"2026-11-04T05:00:36","modified_gmt":"2026-11-04T05:00:36","slug":"regulamin-sklepu-online","status":"publish","type":"page","link":"https:\/\/nobonobo.pl\/en\/regulamin-sklepu-online\/","title":{"rendered":"Online store regulations"},"content":{"rendered":"<section class=\"nb-legal-shop-19776\"><h1>Terms and conditions of the Nobonobo online store<\/h1>\n\n\t\t\t\t\t\t\t<p>The document primarily specifies the principles on which contracts are concluded in the Store, including important information about the Seller, the Store and the rights of Consumers.<\/p>\n<p><\/p>\n<p><b>CONTENTS<\/b><br><b>\u00a7 1<\/b>&nbsp;Definitions<br><b>\u00a7 2<\/b>&nbsp;Contact with the Seller<br><b>\u00a7 3<\/b>&nbsp;Technical requirements<br><b>\u00a7 4<\/b>&nbsp;Shopping in the Store<br><b>\u00a7 5<\/b>&nbsp;Payments<br><b>\u00a7 6<\/b>&nbsp;Order fulfillment<br><b>\u00a7 7<\/b>&nbsp;Right of withdrawal<br><b>\u00a7 8<\/b>&nbsp;Exceptions to the right of withdrawal<br><b>\u00a7 9<\/b>&nbsp;Complaints<br><b>\u00a7 10<\/b>&nbsp;Personal data<br><b>\u00a7 11<\/b>&nbsp;Disclaimers<br><b>Appendix No. 1:<\/b>&nbsp;Sample withdrawal form<\/p>\n<h2>\u00a7 1 DEFINITIONS<\/h2>\n<p><b>Working days<\/b>&nbsp;\u2013 days from Monday to Friday, excluding public holidays in Poland.<br><b>Civil Code<\/b>&nbsp;\u2013 Polish Act of 23 April 1964, Civil Code.<br><b>Consumer<\/b>&nbsp;\u2013 A Buyer who is a natural person, purchasing in the Store or taking steps to make a purchase, without direct connection with his\/her business or professional activity.<br><b>Account<\/b>&nbsp;\u2013 a digital service regulated by separate regulations within the meaning of the Consumer Rights Act, thanks to which the Buyer can use additional functions in the Store free of charge.<br><b>Buyer<\/b>&nbsp;\u2013 any entity purchasing in the Store or taking steps to make a purchase.<br><b>Preferred buyer<\/b>&nbsp;\u2013 Consumer or Privileged Entrepreneur.<br><b>Privileged entrepreneur<\/b>&nbsp;\u2013 A Buyer who is a natural person and who concludes or intends to conclude a contract with the Seller based on the Regulations, which is directly related to his business activity but is not of a professional nature for him.<br><b>Statute<\/b>&nbsp;\u2013 these regulations.<br><b>Store<\/b>&nbsp;\u2013 NOBONOBO online store run by the Seller at&nbsp;<a href=\"https:\/\/nobonobo.pl\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/nobonobo.pl<\/a>.<br><b>Seller<\/b>&nbsp;\u2013 Kaza Design Sp. z o. o. with its registered office at ul. \u017bywiecka 212, 34-325 \u0141odygowice, entered into the National Court Register \u2013 register of entrepreneurs by the District Court in Bielsko-Bia\u0142a, 8th Commercial Division of the National Court Register, under KRS number 0000381485, NIP (Tax Identification Number) 5532486891, REGON (National Business Registry Number) 24180811000000, share capital PLN 30,000.00.<br><b>Consumer Rights Act<\/b>&nbsp;\u2013 Polish Act of 30 May 2014 on consumer rights.<\/p>\n<h2>\u00a7 2 CONTACT WITH THE SELLER<\/h2>\n<ol>\n<li>Postal address: ul. \u017bywiecka 212, 34-325 \u0141odygowice<\/li>\n<li>E-mail address:przedaz@nobonobo.pl<\/li>\n<li>Phone: 663856151<\/li>\n<li>The cost of a telephone call or data transmission made by the Buyer is determined by the basic tariff of the telecommunications operator or internet service provider used by the Buyer. The Seller notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission, depending on the tariff adopted by the telecommunications operator or internet service provider used by the Buyer.<\/li>\n<\/ol>\n<h2>\u00a7 3 TECHNICAL REQUIREMENTS<\/h2>\n<ol>\n<li>For the proper functioning of the Store, you need:\n<ul>\n<li>a device with Internet access<\/li>\n<li>a web browser that supports JavaScript and cookies.<\/li>\n<\/ul>\n<\/li>\n<li>To place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is required.<\/li>\n<\/ol>\n<h2>\u00a7 4 SHOPPING IN THE STORE<\/h2>\n<ol>\n<li>The product prices displayed in the Store are the total prices for the product.<\/li>\n<li>The Seller points out that the total price of the order consists of the price of the product indicated in the Store and, if applicable, the costs of delivery of the goods.<\/li>\n<li>The product you choose to purchase should be added to the cart in the Store.<\/li>\n<li>Then the Buyer selects the method of delivery of the goods and the method of payment for the order from the options available in the Store, and provides the data necessary to complete the placed order.<\/li>\n<li>The order is placed when its content is confirmed and the Regulations are accepted by the Buyer.<\/li>\n<li>Placing an order is tantamount to concluding a contract between the Buyer and the Seller.<\/li>\n<li>The Buyer may register in the Store, i.e. create an Account, or make purchases without registration by providing his\/her data with each possible order.<\/li>\n<\/ol>\n<h2>\u00a7 5 PAYMENTS<\/h2>\n<ol>\n<li>The following payment methods are available in the Store:\n<ol>\n<li>regular transfer to the Seller's bank account;<\/li>\n<li>by payment card:\n<ul>\n<li>Visa<\/li>\n<li>Visa Electron<\/li>\n<li>MasterCard<\/li>\n<li>MasterCard Electronic<\/li>\n<li>Maestro<\/li>\n<\/ul>\n<\/li>\n<li>via the payment platform:\n<ul>\n<li>Autopay<\/li>\n<li>Blik<\/li>\n<li>Google Pay<\/li>\n<li>Apple Pay<\/li>\n<\/ul>\n<\/li>\n<li>in cash upon personal collection of the goods.<\/li>\n<\/ol>\n<\/li>\n<li>If you choose to pay via the Autopay payment platform, the entity providing online payment services is Autopay SA.<\/li>\n<li>If the Buyer chooses to pay in advance, the order must be paid for within 3 Business Days of placing the order.<\/li>\n<li>By making a purchase in the Store, the Buyer accepts the Seller's use of electronic invoices. The Buyer has the right to withdraw this acceptance.<\/li>\n<\/ol>\n<h2>\u00a7 6 ORDER FULFILLMENT<\/h2>\n<ol>\n<li>The order completion date is indicated in the Store.<\/li>\n<li>If the Buyer has chosen to pay for the order in advance, the Seller will start processing the order after it has been paid.<\/li>\n<li>If the Buyer has purchased products with different delivery times within one order, the order will be completed within the time appropriate for the product with the longest delivery time.<\/li>\n<li>The goods are delivered only within the territory of the Republic of Poland.<\/li>\n<li>The following delivery methods are available in the Store: via courier.<\/li>\n<li>The buyer may collect the goods in person at the company's headquarters during its opening hours.<\/li>\n<li>If the Buyer chooses personal collection, the goods will be ready for collection on the indicated order completion date.<\/li>\n<\/ol>\n<h2>\u00a7 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT<\/h2>\n<ol>\n<li>The privileged buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to \u00a7 8 of the Regulations, within 14 days without giving any reason.<\/li>\n<li>The deadline for withdrawal from the contract expires after 14 days from the date of:\n<ol>\n<li>on which the privileged buyer came into possession of the goods or on which a third party other than the carrier and indicated by the privileged buyer came into possession of the goods;<\/li>\n<li>on which the privileged buyer has taken possession of the last goods, batch or part or on which a third party, other than the carrier and indicated by the privileged buyer, has taken possession of the last goods, batch or part in the case of a contract obliging the transfer of ownership of several goods which are delivered separately, in batches or in parts.<\/li>\n<\/ol>\n<\/li>\n<li>In order for the privileged Buyer to exercise the right to withdraw from the contract, he or she must inform the Seller, using the data provided in \u00a7 2 of the Regulations, of his or her decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail).<\/li>\n<li>The privileged buyer may use the model withdrawal form provided at the end of the Regulations, but this is not obligatory.<\/li>\n<li>In order to meet the withdrawal period, it is sufficient for the privileged Buyer to send information regarding the exercise of his right to withdraw from the contract before the expiry of the withdrawal period.\n<p><b>EFFECTS OF WITHDRAWAL FROM THE CONTRACT<\/b><\/p>\n<\/li>\n<li>In the event of withdrawal from the concluded contract, the Seller shall return to the Privileged Buyer all payments received from him, including the costs of delivery of the goods (with the exception of additional costs resulting from the Privileged Buyer's choice of a method of delivery other than the cheapest standard delivery method offered by the Seller), immediately and in any case no later than 14 days from the day on which the Seller was informed of the Privileged Buyer's decision to exercise the right of withdrawal from the contract.<\/li>\n<li>The Seller will refund the payment using the same payment methods that were used by the Privileged Buyer in the original transaction, unless the Privileged Buyer agrees to a different solution; in any case, the Privileged Buyer will not incur any fees in connection with this refund.<\/li>\n<li>If the Seller has not offered to collect the goods from the Privileged Buyer himself, he may withhold the refund until he receives the goods or until he is provided with proof of their return, whichever occurs first.<\/li>\n<li>The Seller requests that the goods be returned to the following address: Ul. \u017bywiecka 212, 34-325 \u0141odygowice immediately, and in any event no later than 14 days from the date on which the Privileged Buyer informed the Seller of their withdrawal from the sales contract. The deadline is met if the Privileged Buyer returns the goods before the expiry of the 14-day period.<\/li>\n<li>The privileged buyer bears the direct costs of returning the goods.<\/li>\n<li>If the Privileged Buyer fails to collect the shipment and returns it to the Seller, this will be treated as a breach of contract by the Buyer. The Seller has the right to deduct from the refundable amount the costs associated with fulfilling the order, in particular the costs of transporting the goods to the Privileged Buyer and returning them to the Seller.<\/li>\n<li>The privileged buyer is only liable for any reduction in the value of the goods resulting from their use in a manner other than that necessary to establish the nature, characteristics and functioning of the goods.<\/li>\n<li>If the goods, due to their nature, cannot be returned by standard post, the Preferred Buyer will also be responsible for the direct costs of returning the goods. The Preferred Buyer will be informed of the estimated amount of these costs by the Seller in the product description in the Store or when placing the order.<\/li>\n<li>If there is a need to refund funds for a transaction made by a privileged Buyer with a payment card, the Seller will make a refund to the bank account assigned to that payment card.<\/li>\n<\/ol>\n<h2>\u00a7 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL FROM THE CONTRACT<\/h2>\n<ol>\n<li>The right to withdraw from a distance contract, referred to in \u00a7 7 of the Regulations, does not apply in relation to a contract:\n<ol>\n<li>in which the subject of the provision is non-prefabricated goods, manufactured according to the specifications of the privileged Buyer or serving to meet his individual needs;<\/li>\n<li>where the subject of the service is a good that spoils quickly or has a short shelf life;<\/li>\n<li>in which the subject of the provision is goods delivered in a sealed package which cannot be returned after opening the package for health protection or hygiene reasons if the package was opened after delivery;<\/li>\n<li>where the subject of the provision are goods which, due to their nature, are inseparably connected with other things after delivery;<\/li>\n<li>where the subject of the provision are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;<\/li>\n<li>for the supply of newspapers, periodicals or magazines, with the exception of subscription agreements;<\/li>\n<li>in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h2>\u00a7 9 COMPLAINTS<\/h2>\n<h3>I GENERAL PROVISIONS<\/h3>\n<ol>\n<li>The Seller is liable to the Privileged Buyer for the compliance of the performance with the contract, as provided for by generally applicable legal provisions, in particular the provisions of the Consumer Rights Act.<\/li>\n<li>The Seller requests that complaints (including those regarding the operation of the Store) be submitted to the postal or e-mail address indicated in \u00a7 2 of the Regulations.<\/li>\n<li>If a warranty has been granted for the product, information about it and its terms is available in the Store.<\/li>\n<li>The Seller will respond to the complaint within 14 days of its receipt.<\/li>\n<\/ol>\n<h3>II. PRIVILEGED BUYERS<\/h3>\n<ol>\n<li><b>Goods<\/b>\n<ol>\n<li>In the event of non-conformity of the goods with the contract, the privileged Buyer may exercise the rights specified in Chapter 5a of the Consumer Rights Act.<\/li>\n<li>The Seller is liable for any lack of conformity of the goods with the contract that exists at the time of delivery and is discovered within two years from that time, unless the expiry date of the goods, as determined by the Seller, its legal predecessors or persons acting on their behalf, is longer.<\/li>\n<li>Pursuant to the provisions of the Consumer Rights Act, in the event of non-compliance with the contract, the privileged Buyer may demand:\n<ol>\n<li>exchange of goods,<\/li>\n<li>repair of goods.<\/li>\n<\/ol>\n<\/li>\n<li>Additionally, the privileged buyer may submit a declaration of:\n<ol>\n<li>price reduction,<\/li>\n<li>withdrawal from the contract<\/li>\n<\/ol>\n<p>in a situation where:<\/p>\n<ul>\n<li>The Seller refused to bring the goods into conformity with the contract in accordance with Article 43d paragraph 2 of the Consumer Rights Act;<\/li>\n<li>The Seller has not brought the goods into conformity with the contract in accordance with Article 43d paragraphs 4-6 of the Consumer Rights Act;<\/li>\n<li>the lack of conformity of the goods with the contract persists despite the Seller's attempts to bring the goods into conformity with the contract;<\/li>\n<li>the lack of conformity of the goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without prior use of the protective measures specified in Article 43d of the Consumer Rights Act;<\/li>\n<li>it is clear from the Seller's statement or the circumstances that he will not bring the goods into conformity with the contract within a reasonable time or without excessive inconvenience to the Preferred Buyer.<\/li>\n<\/ul>\n<\/li>\n<li>In the case of goods requiring repair or replacement, the Preferred Buyer must make the goods available to the Seller. The Seller collects the goods from the Preferred Buyer at its own expense.<\/li>\n<li>A privileged buyer may not withdraw from the contract if the lack of conformity of the goods with the contract is immaterial.<\/li>\n<li>In the event of withdrawal from the contract referred to in this section (concerning goods), the privileged Buyer shall immediately return the goods to the Seller at the Seller's expense, to the following address: ul. \u017bywiecka 212, 34-325 \u0141odygowice. The Seller shall refund the price to the privileged Buyer immediately, no later than 14 days from the date of receipt of the goods or proof of their return.<\/li>\n<li>The Seller shall refund to the Privileged Buyer the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the Privileged Buyer's declaration of price reduction.<\/li>\n<\/ol>\n<\/li>\n<li><b>Extrajudicial methods of handling complaints and pursuing claims<\/b>\n<ol>\n<li>The Seller informs the Consumer about the possibility of using out-of-court complaint and redress procedures. The rules for accessing these procedures are available at the offices or on the websites of entities authorized to provide out-of-court dispute resolution. Consumers may use, among other options:\n<ul>\n<li>assistance from the appropriate European Consumer Centre from the European Consumer Centres Network. The Centres provide information on consumer rights and help resolve disputes in cross-border purchases. Assistance from European Consumer Centres is generally free of charge. A list of the Consumer Centres responsible for a given country can be found at:&nbsp;<a href=\"https:\/\/konsument.gov.pl\/eck-w-europie\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/konsument.gov.pl\/eck-w-europie\/<\/a><\/li>\n<li>the ODR (Online Dispute Resolution) online platform provided by the European Commission, available at:&nbsp;<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/li>\n<\/ul>\n<p>Additionally, in the Republic of Poland you can use the following forms of support:<\/p>\n<ul>\n<li>Mediation is conducted by the relevant Provincial Trade Inspectorate, to which you should apply for mediation. As a rule, the proceedings are free of charge. A list of Inspectorates can be found here:&nbsp;<a href=\"https:\/\/uokik.gov.pl\/wojewodzkie_inspektoraty_inspekcji_handlowej.php\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/uokik.gov.pl\/wojewodzkie_inspektoraty_inspekcji_handlowej.php<\/a><\/li>\n<li>assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at:&nbsp;<a href=\"https:\/\/uokik.gov.pl\/stale_sady_polubowne.php\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/uokik.gov.pl\/stale_sady_polubowne.php<\/a><\/li>\n<\/ul>\n<\/li>\n<li>The previous provision is informative and does not constitute an obligation for the Seller to use extrajudicial dispute resolution methods.<\/li>\n<li>The use of extrajudicial methods of settling complaints and pursuing claims is voluntary for both the Seller and the Consumer.<\/li>\n<li>The consumer may also benefit from free assistance from the municipal or district consumer ombudsman.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h3>III BUYERS OTHER THAN PRIVILEGED BUYERS<\/h3>\n<ol>\n<li>In the event of a defect in the goods, a Buyer other than a privileged Buyer has the right to make a complaint about the defective goods on the basis of the warranty regulated in the Civil Code.<\/li>\n<li>To a Buyer other than the privileged Buyer, the Seller is liable under the warranty if a physical defect is discovered before the expiry of two years from the date of delivery of the goods to the Buyer.<\/li>\n<li>Under the Civil Code, a Buyer who is an entrepreneur other than a Privileged Entrepreneur loses their warranty rights if they fail to inspect the goods within the time and manner customary for goods of this type and fail to promptly notify the Seller of the defect, or if the defect is discovered later, if they fail to notify the Seller immediately after discovering it. To meet this deadline, it is sufficient to send notification of the defect before its expiry.<\/li>\n<li>When using the warranty, a Buyer other than a privileged Buyer may, under the terms set out in the Civil Code:\n<ol>\n<li>submit a declaration of price reduction,<\/li>\n<li>in the case of a significant defect \u2013 submit a declaration of withdrawal from the contract,<\/li>\n<li>demand the replacement of the goods with defect-free ones,<\/li>\n<li>demand removal of the defect.<\/li>\n<\/ol>\n<\/li>\n<li>If it turns out that in order to process the complaint it is necessary to deliver the defective goods to the Seller, the Buyer other than the Privileged Buyer is obliged to deliver the goods to the following address: Ul. \u017bywiecka 212, 34-325 \u0141odygowice.<\/li>\n<\/ol>\n<h2>\u00a7 10 PERSONAL DATA<\/h2>\n<ol>\n<li>The Seller is the controller of personal data provided by the Buyer when using the Store. Detailed information regarding the processing of personal data by the Seller \u2013 including other purposes and basis for data processing, as well as data recipients \u2013 can be found in the privacy policy available in the Store \u2013 due to the principle of transparency, contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) \u2013 \u201e<strong>GDPR<\/strong>\u201d.<\/li>\n<li>The purpose of processing the Buyer's data provided by the Buyer in connection with purchases made in the Store by the Seller is to fulfill orders. The basis for processing personal data in this case is:\n<ul>\n<li>the contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6, paragraph 1, letter b of the GDPR),<\/li>\n<li>the legal obligation of the Seller related to accounting (Article 6, paragraph 1, letter c of the GDPR) and<\/li>\n<li>the legitimate interest of the Seller consisting in the processing of data for the purpose of establishing, pursuing or defending possible claims (Article 6, paragraph 1, letter f of the GDPR).<\/li>\n<\/ul>\n<\/li>\n<li>Providing data by the Buyer is voluntary, but necessary to conclude a contract. Failure to provide data will prevent the conclusion of a contract with the Store.<\/li>\n<li>The Buyer\u2019s data provided in connection with purchases in the Store will be processed until:\n<ol>\n<li>the contract concluded between the Buyer and the Seller will cease to be valid;<\/li>\n<li>the Seller will no longer have a legal obligation to process the Buyer's data;<\/li>\n<li>the possibility of pursuing claims by the Buyer or the Seller related to the contract concluded by the Store will cease;<\/li>\n<li>the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the Seller's legitimate interest<\/li>\n<\/ol>\n<p>\u2013 depending on what applies in a given case.<\/p>\n<\/li>\n<li>The buyer has the right to demand:\n<ol>\n<li>access to your personal data,<\/li>\n<li>their corrections,<\/li>\n<li>removal,<\/li>\n<li>processing restrictions,<\/li>\n<li>transferring data to another administrator<br>and also the law:<\/li>\n<li>to object at any time to the processing of data for reasons related to the specific situation of the Buyer \u2013 to the processing of personal data concerning him\/her, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Seller).<\/li>\n<\/ol>\n<\/li>\n<li>In order to exercise his rights, the Buyer should contact the Seller using the details from \u00a7 2 of the Regulations.<\/li>\n<li>If the Buyer believes that their data is being processed unlawfully, the Buyer may file a complaint with the competent data protection authority. In Poland, this is the President of the Personal Data Protection Office.<\/li>\n<\/ol>\n<h2>\u00a7 11 DISCLAIMERS<\/h2>\n<ol>\n<li>The Buyer is prohibited from providing illegal content.<\/li>\n<li>Each order placed in the Store constitutes a separate agreement and requires separate acceptance of the Terms and Conditions. The agreement is concluded for the time and purpose of fulfilling the order.<\/li>\n<li>All contracts concluded on the basis of these Regulations are subject to the provisions of Polish law, subject to paragraph 4.<\/li>\n<li>The choice of Polish law for contracts concluded under these Terms and Conditions with Consumers does not waive or limit the rights of that Buyer under mandatory provisions of law, which apply to Consumers in situations where there is no choice of law. This means, in particular, that if national regulations applicable to a given Consumer provide broader protection than those provided for in these Terms and Conditions or Polish law, such broader protection shall apply.<\/li>\n<li>Agreements concluded on the basis of the Regulations are concluded in Polish.<\/li>\n<li>In the event of a dispute with a Buyer who is not a privileged Buyer, related to a contract concluded via the Store, the competent court will be the court having jurisdiction over the registered office of the Seller.<\/li>\n<\/ol>\n<p><b>Appendix No. 1 to the Regulations<\/b><\/p>\n<p>Below is a sample withdrawal form that the Consumer or Privileged Entrepreneur may, but does not have to, use:<\/p>\n<p><strong>WITHDRAWAL FORM SAMPLE<\/strong><br>(this form should be completed and returned only if you wish to withdraw from the contract)<\/p>\n<p>Kaza Design Sp. z o. o.<br>\u017bywiecka Street 212, 34-325 \u0141odygowice<br>e-mail address:przedaz@nobonobo.pl<\/p>\n<p>\u2013 I\/We(*) \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 hereby inform you about my\/our withdrawal from the contract of sale of the following goods(*) \/ for the provision of the following service(*):<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2013 Date of conclusion of the contract<sup>(*)<\/sup>\/receipt<sup>(*)<\/sup><\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2013 Name and surname of the Consumer(s) \/ Privileged Entrepreneur(s):<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2013 Address of the Consumer(s) \/ Privileged Entrepreneur(s):<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<br>Signature of the Consumer(s) \/ Privileged Entrepreneur(s)<br><small>(only if the form is sent in paper version)<\/small><\/p>\n<p>Date \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/p>\n<p><small>(*) Delete where not applicable.<\/small><\/p>\n<p><\/p>\n<h1><strong>Rules for using the Online Store<br>NOBONOBO<\/strong><\/h1>\n<p>relating to content added by Users (DSA)<\/p>\n<p><\/p>\n<h2><strong>Contact Point<\/strong><\/h2>\n<p>To contact us, you can use the following forms of electronic communication:<\/p>\n<p>e-mail: sprzedaz@nobonobo.pl<\/p>\n<p>Regardless of the forms of electronic communication, it is also possible to contact us by phone at: 663856151<\/p>\n<p><\/p>\n<h2><strong>The language of communication<\/strong><\/h2>\n<p>You can contact us in the following languages:<\/p>\n<ul>\n<li>Polish,<\/li>\n<li>English.<\/li>\n<\/ul>\n<h2><strong>User-generated content<\/strong><\/h2>\n<p>The online store allows you to enter content that is stored on our website.<\/p>\n<p>This content includes:<\/p>\n<ul>\n<li>opinions about products (including services).<\/li>\n<\/ul>\n<p>We ensure that reviews come from people who have used or purchased the product. To this end, we only send review requests to people who have purchased the product from us.<\/p>\n<p><\/p>\n<h2><strong>User Content Restrictions<\/strong><\/h2>\n<p>Please note that when using our website, you may not post illegal content (including, but not limited to, hate speech, terrorist content, and unlawful discriminatory content), or content that is deemed illegal under applicable law because it relates to illegal activities. For example, illegal content includes:<\/p>\n<ul>\n<li>sharing images depicting child sexual abuse,<\/li>\n<li>unlawful sharing of private images without consent,<\/li>\n<li>cyberstalking,<\/li>\n<li>unauthorized use of copyrighted materials,<\/li>\n<li>illegally offering accommodation services,<\/li>\n<li>illegal sale of live animals.<\/li>\n<\/ul>\n<p>You should also not post content that violates the rules of social coexistence or is inconsistent with the terms of use of our services, including the provisions, rules, terms and regulations related to our website \u2013 to the extent they apply to your posting of content on the website.<\/p>\n<p>In particular, when using our website, it is prohibited to introduce content that may constitute:<\/p>\n<ul>\n<li><strong>Humiliating, insulting or degrading material:<\/strong>&nbsp;any content that may be considered offensive or degrading, or that may harm anyone's reputation.<\/li>\n<li><strong>Erotic content:<\/strong>&nbsp;pornographic or other sexually explicit material.<\/li>\n<li><strong>False information and disinformation:<\/strong>&nbsp;disseminating false information or content that misleads users, in particular regarding the state of medical or scientific knowledge.<\/li>\n<li><strong>Propaganda and totalitarian ideologies:<\/strong>&nbsp;materials promoting ideologies or activities considered illegal in Poland or violating the values of a democratic state governed by the rule of law.<\/li>\n<li><strong>Spam and unsolicited advertising:<\/strong>&nbsp;sending or publishing unsolicited advertising or marketing materials.<\/li>\n<li><strong>Infringement of intellectual property rights:<\/strong>&nbsp;publishing content without appropriate rights or licenses that infringe copyright or industrial property rights.<\/li>\n<li><strong>Impersonating other users:<\/strong>&nbsp;pretending to be someone else or posting content on behalf of someone else without their consent.<\/li>\n<li><strong>Content unrelated to the website's activities:<\/strong>&nbsp;publishing materials that are not related to the topic or purpose of the website.<\/li>\n<li><strong>Content generally considered indecent:<\/strong>&nbsp;including profanity.<\/li>\n<\/ul>\n<h2><strong>Reporting illegal content<\/strong><\/h2>\n<p>If you wish to report illegal content to us, please contact us via the Contact Point details at the beginning of these terms and conditions.<\/p>\n<p><\/p>\n<p><strong>Please include in your application:<\/strong><\/p>\n<ul>\n<li>A sufficiently reasoned explanation of why you allege that the relevant information constitutes illegal content.<\/li>\n<li>A clear indication of the exact electronic location of the information, such as the exact URL(s), and, where appropriate, additional information to identify the illegal content, as appropriate to the type of content and the specific type of hosting service.<\/li>\n<li>Your name and email address \u2013 except in the case of a report concerning information deemed to be related to one of the offences referred to in Articles 3 to 7 of Directive 2011\/93\/EU (i.e. sexual offences against children and child pornography).<\/li>\n<li>A statement confirming your good faith belief that the information and allegations in the report are accurate and complete.<\/li>\n<\/ul>\n<p>Simply include this information in your message. You can use the submission template at the end of this document.<\/p>\n<p>We collect this information pursuant to Article 16(2) of Regulation (EU) 2022\/2065 of the European Parliament and of the Council of 19 October 2022 on the single market for digital services and amending Directive 2000\/31\/EC (Digital Services Act), the so-called DSA.<\/p>\n<p>If you send your application by e-mail or provide your electronic contact details in it, we will confirm receipt of your application.<\/p>\n<p>We will also inform you about the actions we have taken regarding the illegal content you have reported and about the possibilities of appealing our decision.<\/p>\n<p><\/p>\n<h2><strong>Content moderation<\/strong><\/h2>\n<p>We moderate user-submitted content on the Online Store in response to user submissions. We may also moderate content on our own initiative.<\/p>\n<p>We respond to all reports of potential violations of the law or social norms, provisions, policies, terms, and conditions associated with our website. We immediately take appropriate action to remove or disable access to illegal content upon becoming aware of such content.<\/p>\n<p>Please note that we are not obligated to search for illegal content ourselves.<\/p>\n<p>However, we use, on our own initiative, in good faith and with due diligence, mechanisms to automatically detect potentially illegal content.<br>Content may also be reviewed by us manually, without the use of automated tools.<\/p>\n<p>Content moderation is based on legal provisions, in particular the provisions of the Digital Services Act (DSA).<\/p>\n<p><\/p>\n<h2><strong>Justification for the actions we take regarding user-generated content<\/strong><\/h2>\n<p>In the event of taking action against illegal content or content that does not comply with the principles described in this document, we will inform all affected recipients \u2013 provided we know their relevant electronic contact details \u2013 about the restrictions imposed on the content or the user responsible for it, if applicable due to the nature of the service or other provisions of the agreements binding us, in the form of:<\/p>\n<ul>\n<li>Limits on the visibility of certain information we provide, including removing content, disabling access to content, or de-ranking content.<\/li>\n<li>Suspension, termination or other restriction of monetary payments.<\/li>\n<li>Suspension or termination of the service in whole or in part.<\/li>\n<li>Suspension or termination of the service recipient's account.<\/li>\n<\/ul>\n<p>Every action we take will be justified.<\/p>\n<p>We may refrain from providing such information if the content is misleading or high-volume commercial content.<\/p>\n<p><\/p>\n<h2><strong>ILLEGAL INFORMATION REPORTING TEMPLATE<\/strong><\/h2>\n<p>To streamline the process of reporting illegal content, we encourage you to submit your information using the template below. Using the template is NOT mandatory.<\/p>\n<p><strong>Name and surname of the applicant:<\/strong>&nbsp;\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.<\/p>\n<p><strong>Applicant's email address:<\/strong>&nbsp;\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>(The fields for the reporter's details do not apply to reports of information deemed to be related to one of the offences referred to in Articles 3 to 7 of Directive 2011\/93\/EU, i.e. sexual offences against children and child pornography)<\/p>\n<p><strong>URL(s) where the content I am reporting is located:<\/strong>&nbsp;\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p><strong>Any additional information that will help identify the reported content:<\/strong>&nbsp;\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p><strong>Reasoned explanation of why I allege that the reported information constitutes illegal content:<\/strong><\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p><strong>I declare that I have a good faith belief that the information and allegations in my report are correct and complete.<\/strong>.<\/p>\n<p><\/p>\n<h1>Account Terms and Conditions<\/h1>\n<p>in the NOBONOBO store<\/p>\n<p><b>CONTENTS<\/b><br><b>\u00a7 1<\/b>&nbsp;Definitions<br><b>\u00a7 2<\/b>&nbsp;Contact with the Service Provider<br><b>\u00a7 3<\/b>&nbsp;Technical requirements<br><b>\u00a7 4<\/b>&nbsp;Account<br><b>\u00a7 5<\/b>&nbsp;Complaints<br><b>\u00a7 6<\/b>&nbsp;Right of withdrawal<br><b>\u00a7 7<\/b>&nbsp;Personal data<br><b>\u00a7 8<\/b>&nbsp;Changes to the Terms and Conditions or Account<br><b>\u00a7 9<\/b>&nbsp;Final provisions<\/p>\n<h2>\u00a7 1 DEFINITIONS<\/h2>\n<p><b>Consumer<\/b>&nbsp;\u2013 A Service User who is a natural person who has concluded an Account management agreement under the Regulations or is taking steps to conclude such an agreement, without direct connection with his\/her business or professional activity.<br><b>Account<\/b>&nbsp;\u2013 a digital service within the meaning of the Consumer Rights Act, provided free of charge electronically by the Service Provider to the Service Recipient, thanks to which the Service Recipient can use additional functions in the Store.<br><b>Privileged entrepreneur<\/b>&nbsp;\u2013 A Service User who is a natural person concluding an Account management agreement under the Regulations (or taking steps to conclude it), directly related to his\/her business activity, but not of a professional nature.<br><b>Statute<\/b>&nbsp;\u2013 these Account regulations.<br><b>Store<\/b>&nbsp;\u2013 NOBONOBO online store run by the Service Provider at&nbsp;<a href=\"https:\/\/nobonobo.pl\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/nobonobo.pl<\/a><br><b>Service recipient<\/b>&nbsp;\u2013 any entity that has concluded an agreement for the management of an Account or is taking steps to conclude it.<br><b>Privileged service recipient<\/b>&nbsp;\u2013 A Service Recipient who is a Consumer or a Privileged Entrepreneur.<br><b>Service provider<\/b>&nbsp;\u2013 Kaza Design Sp. z o. o. with its registered office at ul. \u017bywiecka 212, 34-325 \u0141odygowice, entered into the National Court Register \u2013 register of entrepreneurs by the District Court in Bielsko-Bia\u0142a, 8th Commercial Division of the National Court Register, under KRS number 0000381485, NIP (Tax Identification Number) 5532486891, REGON (National Business Registry Number) 24180811000000, share capital PLN 30,000.00.<br><b>Consumer Rights Act<\/b>&nbsp;\u2013 Polish Act of 30 May 2014 on consumer rights.<\/p>\n<h2>\u00a7 2 CONTACT WITH THE SERVICE PROVIDER<\/h2>\n<ol>\n<li>Postal address: ul. \u017bywiecka 212, 34-325 \u0141odygowice<\/li>\n<li>E-mail address:przedaz@nobonobo.pl<\/li>\n<li>Phone: 663856151<\/li>\n<li>The cost of a telephone call or data transmission made by the Service User is based on the base tariff of the telecommunications operator or internet service provider used by the Service User. The Service Provider notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission, depending on the tariff adopted by the telecommunications operator or internet service provider used by the Service User.<\/li>\n<\/ol>\n<h2>\u00a7 3 TECHNICAL REQUIREMENTS<\/h2>\n<ol>\n<li>For the proper functioning and creation of an Account, you need:\n<ul>\n<li>active email account,<\/li>\n<li>a device with Internet access,<\/li>\n<li>a web browser that supports JavaScript and cookies.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2>\u00a7 4 ACCOUNT<\/h2>\n<ol>\n<li>Creating an Account is entirely voluntary and depends on the will of the Service User.<\/li>\n<li>The Account provides the Service User with additional options, such as: viewing the history of orders placed by the Service User in the Store, checking the status of the order or independently editing the Service User\u2019s data.<\/li>\n<li>To create an Account, please complete the appropriate form in the Store.<\/li>\n<li>When an Account is created, an agreement is concluded for an indefinite period between the Service User and the Service Provider for maintaining the Account on the terms specified in the Regulations.<\/li>\n<li>The Service Provider shall commence the provision of the Account management service in accordance with the terms and conditions specified in the Regulations immediately after concluding the Account management agreement.<\/li>\n<li>The Service User may cancel the Account at any time without incurring any costs.<\/li>\n<li>Deleting your Account will result in the termination of your Account management agreement. In order for the Service Provider to delete your Account, you must send your cancellation notice to the Service Provider's email address provided in \u00a7 2 of the Terms and Conditions. This will result in the immediate deletion of your Account and the termination of your Account management agreement.<\/li>\n<\/ol>\n<h2>\u00a7 5 COMPLAINTS<\/h2>\n<h3>I GENERAL PROVISIONS<\/h3>\n<ol>\n<li>The Service Provider requests that complaints regarding the Account be submitted to the postal or e-mail address indicated in \u00a7 2 of the Regulations.<\/li>\n<li>The Service Provider will respond to the complaint within 14 days of receiving the complaint.<\/li>\n<\/ol>\n<h3>II PRIVILEGED SERVICE RECIPIENTS<\/h3>\n<ol start=\"3\">\n<li>The Service Provider is liable to the Privileged Service User for the compliance of the service with the contract, as provided for by generally applicable legal provisions, in particular the provisions of the Consumer Rights Act.<\/li>\n<li>In the event of improper performance of the Account management agreement by the Service Provider, the privileged Service User may exercise the rights regulated in Chapter 5b of the Consumer Rights Act.<\/li>\n<li>If the Service Provider fails to deliver the digital service, the Privileged Service User may request that the Service Provider deliver it. If, despite this, the Service Provider fails to deliver the digital service immediately or within an additional period expressly agreed upon by the Service Provider and the Privileged Service User, the Privileged Service User may withdraw from the Account agreement.<\/li>\n<li>A privileged service user may withdraw from the Account management agreement without requesting the provision of a digital service if:\n<ol>\n<li>it is clear from the Service Provider's statement or circumstances that he will not provide the digital service or<\/li>\n<li>The Privileged Service User and the Service Provider have agreed, or it clearly follows from the circumstances of concluding the Account management agreement, that the specified deadline for delivery of the digital service was of significant importance to the Privileged Service User and the Service Provider did not deliver it within that deadline.<\/li>\n<\/ol>\n<\/li>\n<li>The Service Provider is liable for any lack of compliance with the Account Management Agreement for a digital service provided on a continuous basis, which occurred or became apparent at the time when the service was to be provided in accordance with this Agreement.<\/li>\n<li>If a digital service is inconsistent with the Account agreement, the privileged Service User may request that it be brought into compliance with this agreement.<\/li>\n<li>In the event of non-compliance of the digital service with the Account agreement, the Privileged Service User is obliged to cooperate with the Service Provider, to a reasonable extent and using the least burdensome technical means for him, in order to determine whether the non-compliance of the digital service with the Account agreement in a timely manner results from the characteristics of the Privileged Service User's digital environment.<\/li>\n<li>Additionally, if the digital service is inconsistent with the Account management agreement, the privileged Service User may submit a declaration of withdrawal from this agreement when:\n<ol>\n<li>bringing the digital service into compliance with the Account management agreement is impossible or requires excessive costs pursuant to Article 43m, paragraphs 2 and 3 of the Consumer Rights Act;<\/li>\n<li>The Service Provider has not brought the digital service into compliance with the Account Agreement within a reasonable time from the moment the Service Provider was informed by the Privileged Service User about the lack of compliance with this Agreement, and without excessive inconvenience to the Privileged Service User, taking into account the nature and purpose of the digital service for which it is used;<\/li>\n<li>the lack of compliance of the digital service with the Account management agreement persists, even though the Service Provider has attempted to bring the digital service into compliance with that agreement;<\/li>\n<li>the lack of conformity of the digital service with the Account management agreement is so significant that it justifies withdrawal from the Account management agreement without prior use of the protection measure specified in Article 43m of the Consumer Rights Act (i.e. requesting that the digital service be brought into conformity with the agreement);<\/li>\n<li>it is clear from the Service Provider's statement or circumstances that he will not bring the digital service into compliance with the Account agreement within a reasonable time or without excessive inconvenience to the Privileged Service User.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h3>III. OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS<\/h3>\n<ol start=\"11\">\n<li>The Service Provider informs the Consumer about the possibility of using out-of-court complaint and redress procedures. Rules for accessing these procedures are available at the offices or on the websites of entities authorized to provide out-of-court dispute resolution. Consumers may use, among other options:\n<ul>\n<li>assistance from the appropriate European Consumer Centre from the European Consumer Centres Network. The Centres provide information on consumer rights and help resolve disputes in cross-border purchases. Assistance from European Consumer Centres is generally free of charge. A list of the Consumer Centres responsible for a given country can be found at:&nbsp;<a href=\"https:\/\/konsument.gov.pl\/eck-w-europie\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/konsument.gov.pl\/eck-w-europie\/<\/a><\/li>\n<li>the Online Dispute Resolution (ODR) platform provided by the European Commission, available at:&nbsp;<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/li>\n<\/ul>\n<p>Additionally, in the Republic of Poland you can use the following forms of support:<\/p>\n<ul>\n<li>Mediation is conducted by the relevant Provincial Trade Inspectorate, to which you should apply for mediation. As a rule, the proceedings are free of charge. A list of Inspectorates can be found here:&nbsp;<a href=\"https:\/\/uokik.gov.pl\/wojewodzkie_inspektoraty_inspekcji_handlowej.php\" target=\"_blank\" rel=\"noopener noreferrer\">&gt;https:\/\/uokik.gov.pl\/wojewodzkie_inspektoraty_kontroli_handlowej.php<\/a><\/li>\n<li>assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at:&nbsp;<a href=\"https:\/\/uokik.gov.pl\/stale_sady_polubowne.php\" target=\"_blank\" rel=\"noopener noreferrer\">&gt;https:\/\/uokik.gov.pl\/stale_sady_polubowne.php<\/a><\/li>\n<\/ul>\n<\/li>\n<li>The previous provision is for informational purposes only and does not constitute an obligation for the Service Provider to use extrajudicial dispute resolution methods.<\/li>\n<li>The use of out-of-court complaint and redress procedures is voluntary for both the Service Provider and the Consumer.<\/li>\n<li>The consumer may also benefit from free assistance from the municipal or district consumer ombudsman.<\/li>\n<\/ol>\n<h2>\u00a7 6 RIGHT OF WITHDRAWAL FROM THE CONTRACT<\/h2>\n<ol>\n<li>A privileged Service User has the right to withdraw from the Account management agreement concluded with the Service Provider within 14 days without giving any reason.<\/li>\n<li>The deadline for withdrawing from the Account management agreement expires after 14 days from the date of conclusion of the agreement.<\/li>\n<li>In order for the privileged Service User to exercise the right to withdraw from the contract, he or she must inform the Service Provider, using the data provided in \u00a7 2 of the Regulations, of his or her decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail).<\/li>\n<li>A privileged service recipient may use the model withdrawal form provided at the end of the Regulations, but this is not obligatory.<\/li>\n<li>In order to meet the withdrawal deadline, it is sufficient for the privileged Service User to send information regarding the exercise of his right to withdraw from the contract before the expiry of the withdrawal deadline.<\/li>\n<\/ol>\n<h2>\u00a7 7 PERSONAL DATA<\/h2>\n<ol>\n<li>The Service Provider is the controller of personal data provided by the Service User in connection with the conclusion of the Account Management Agreement. Detailed information regarding the processing of personal data by the Service Provider \u2013 including other purposes and basis for data processing, as well as data recipients \u2013 can be found in the privacy policy available in the Store \u2013 due to the principle of transparency, set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) \u2013 \u201e<strong>GDPR<\/strong>\u201d.<\/li>\n<li>The purpose of processing the Service User's data is to maintain the Account. The basis for personal data processing in this case is the Account management agreement or actions taken at the Service User's request to conclude it (Article 6, paragraph 1, letter b of the GDPR), as well as the Service Provider's legitimate interest in processing data for the purpose of establishing, pursuing, or defending potential claims (Article 6, paragraph 1, letter f of the GDPR).<\/li>\n<li>Providing data by the Service User is voluntary, but necessary to conclude the Account management agreement and provide the services covered by it. Failure to provide data means that the Account management agreement cannot be concluded and the Service Provider will be unable to provide the services covered by it.<\/li>\n<li>The Service Recipient's data will be processed until:\n<ol>\n<li>the Account management agreement will cease to apply;<\/li>\n<li>the possibility of pursuing claims by the Service User or the Service Provider related to the Account will cease;<\/li>\n<li>the Service User's objection to the processing of his\/her personal data will be accepted - if the basis for data processing was the Service Provider's legitimate interest<\/li>\n<\/ol>\n<p>\u2013 depending on what applies in a given case.<\/p>\n<\/li>\n<li>The Service Recipient has the right to request:\n<ol>\n<li>access to your personal data,<\/li>\n<li>their corrections,<\/li>\n<li>removal,<\/li>\n<li>processing restrictions,<\/li>\n<li>transferring data to another administrator<br>and also the law:<\/li>\n<li>to object at any time to the processing of data for reasons related to the specific situation of the Service User \u2013 to the processing of personal data concerning him\/her, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by the Service Provider).<\/li>\n<\/ol>\n<\/li>\n<li>In order to exercise his\/her rights, the Service User should contact the Service Provider.<\/li>\n<li>If the Service User believes that their data is being processed unlawfully, they may file a complaint with the competent data protection authority. In Poland, this is the President of the Personal Data Protection Office.<\/li>\n<\/ol>\n<h2>\u00a7 8 CHANGES TO THE REGULATIONS OR ACCOUNT<\/h2>\n<ol>\n<li>The Service Provider reserves the right to amend the Terms and Conditions only for important reasons. An important reason is understood to mean the need to amend the Terms and Conditions due to:\n<ol>\n<li>a change in the functionality of the Account, requiring a modification of the Regulations or<\/li>\n<li>a change in legal provisions affecting the performance of the Account management agreement by the Service Provider or adapting the services to recommendations, guidelines, orders or prohibitions, rulings, resolutions, interpretations or decisions of authorized public authorities or<\/li>\n<li>change of the Service Provider's contact or identification details.<\/li>\n<\/ol>\n<\/li>\n<li>Information about planned changes to the Regulations will be sent to the Service User's e-mail address assigned to the Account at least 7 days before the changes come into effect.<\/li>\n<li>If the Service Recipient does not object to the planned changes until they enter into force, it is assumed that he or she accepts them, which does not constitute any obstacle to terminating the contract in the future.<\/li>\n<li>In the event of non-acceptance of the planned changes, the Service User should send information about this to the Service Provider's e-mail address provided in \u00a7 2 of the Regulations, which will result in termination of the Account management agreement upon entry into force of the planned changes.<\/li>\n<li>The Service Provider may make changes to the Account that are not necessary to maintain its compliance with the Account Agreement for the reason indicated in paragraph 1(b) or due to a change in the Account's functionality. Implementing the change referred to in the preceding sentence will not incur any costs for the Privileged Service User. The provisions of paragraphs 2-4 shall apply accordingly.<\/li>\n<li>If the change referred to in paragraph 5 significantly and negatively affects the access of the Privileged Service User to the Account or use thereof, the Service Provider will send to the Privileged Service User\u2019s e-mail address, in due advance, on a durable medium, information about the characteristics and date of this change and the rights of the Privileged Service User in connection with this change.<\/li>\n<\/ol>\n<h2>\u00a7 9 FINAL PROVISIONS<\/h2>\n<ol>\n<li>The Service User is prohibited from providing illegal content.<\/li>\n<li>The Account management agreement is concluded in Polish.<\/li>\n<li>The contract concluded on the basis of these Regulations is subject to the provisions of Polish law, subject to paragraph 4.<\/li>\n<li>The choice of Polish law for a contract concluded with a Consumer under these Terms and Conditions does not waive or limit the Consumer's rights under mandatory provisions of law, which apply to the Consumer in a situation where there is no choice of law. This means, in particular, that if national regulations applicable to a given Consumer provide broader protection than those provided for in these Terms and Conditions or Polish law, such broader protection shall apply.<\/li>\n<li>In the event of a dispute with a Service User who is not a privileged Service User, related to the Account management agreement, the competent court will be the court having jurisdiction over the registered office of the Service Provider.<\/li>\n<\/ol>\n<section>\n<h2>Appendix No. 1 to the Regulations<\/h2>\n<p>Below is a sample withdrawal form that the Consumer or Privileged Entrepreneur may, but does not have to, use:<\/p>\n<p><strong>WITHDRAWAL FORM SAMPLE<\/strong><br>(this form should be completed and returned only if you wish to withdraw from the contract)<\/p>\n<p>Kaza Design Sp. z o. o.<br>\u017bywiecka Street 212, 34-325 \u0141odygowice<br>e-mail address:przedaz@nobonobo.pl<\/p>\n<p>\u2013 I\/We(*) \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 hereby inform you about my\/our(*) withdrawal from the contract for the provision of the following service(*) \/ for the supply of digital content in the form of(*):<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2013 Date of conclusion of the contract<sup>(*)<\/sup><\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2013 Name and surname of the Consumer(s) \/ Privileged Entrepreneur(s):<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2013 Address of the Consumer(s) \/ Privileged Entrepreneur(s):<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n<p>\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<br>Signature of the Consumer(s) \/ Privileged Entrepreneur(s)<br><small>(only if the form is sent in paper version)<\/small><\/p>\n<p>Date \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/p>\n<p><small>(*) Delete where not applicable.<\/small><\/p>\n<\/section>\t\t\t\t\t\t\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Regulamin sklepu internetowego Nobonobo Dokument okre\u015bla przede wszystkim zasady, na jakich zawierane s\u0105 umowy w Sklepie, w tym przedstawia wa\u017cne&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19789","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/pages\/19789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/comments?post=19789"}],"version-history":[{"count":1,"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/pages\/19789\/revisions"}],"predecessor-version":[{"id":19790,"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/pages\/19789\/revisions\/19790"}],"wp:attachment":[{"href":"https:\/\/nobonobo.pl\/en\/wp-json\/wp\/v2\/media?parent=19789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}